Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under the GDPR and the "business" under the CCPA/CPRA.
1. Information we collect
- Information you give us: via contact form, we collect name, email, practice type, and message.
- Technical data: our host logs IP, browser, pages, and timestamps to deliver and secure the site.
We do not use advertising or analytics tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps — when you contact us.
- Legitimate interests — to run our site, secure it, and handle enquiries.
- Legal obligation — where law requires data retention or disclosure.
4. Who we share data with
We use trusted providers ("processors") acting on our instructions:
- Cloudflare, Inc. — hosting, CDN, and security.
- Resend (Plus Five Five, Inc.) — contact-form email delivery.
- Google LLC — web font delivery (Google Fonts).
- Cal.com, Inc. — appointment scheduling (booking calendar only).
We do not sell or share personal info for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU and US with safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA or UK, you may access, rectify, erase, restrict, or object to processing, and port your data. You may also complain to your local authority.
8. Your rights (California — CCPA/CPRA)
California residents: you may request what we collect, deletion, correction, or opt out of "sale" or "sharing". We do not sell or share data and will not discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legally required timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com